Management audit and management of operational processes in the real estate sector in Lima
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Management auditing and operational process management are fundamental to the success of condominiums in North Lima, especially in a context where efficiency and transparency are highly demanded by owners and managers. However, many face problems such as duplication of functions, bottlenecks and lack of adequate mechanisms to monitor resources, affecting their performance and sustainability. This study analyzed how management auditing contributes to the optimization of operational processes in condominiums in North Lima during 2022, addressing a research gap in the real estate sector. A quantitative, explanatory, non-experimental, cross-sectional, explanatory design approach was used. The sample included 115 managers, applying descriptive analysis techniques, linear regression and Pearson's correlation. 52.17% of the condominiums performed management audits in the last 12 months. The results showed a positive link between management audit and operational process administration (R2=0.687, p<0.001), as well as between the dimensions Characterization (R2=0.622, p<0.001) and Contribution (R2=0.766, p<0.001). In conclusion, the management audit has a significant impact on the progress of operational processes in condominiums in North Lima.
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