Knowledge Management and Organizational Performance in the Faculty of Engineering of a Peruvian University

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Farfán-Muñoz, Ivar Rodrigo

Abstract

The limited articulation between knowledge management and institutional processes represents a persistent challenge in Peruvian universities, affecting their efficiency, innovation, and educational quality. In response to this issue, the present study aimed to analyze the impact of Knowledge Management (KM) on Organizational Performance (OP) in the Faculty of Engineering of a Peruvian university, addressing a gap in empirical research within the national context. A quantitative, non-experimental, and correlational-causal approach was applied, with a sample of 108 participants (66 faculty members and 42 administrative staff). Data were analyzed using multiple regression and ANOVA. The results showed that KM significantly influences OP (p=0.000). In the faculty group, the model was statistically significant (p=0.000), highlighting perception (p=0.002) and decision-making (p=0.006) as the most relevant predictors. In contrast, in the administrative group, the model was not significant (p=0.134), although knowledge creation showed a particular impact (p=0.035). The findings demonstrate that adequate knowledge management contributes to improving institutional efficiency, effectiveness, and perceived quality, reinforcing the need to strengthen university policies focused on organizational learning and knowledge-based decision-making.

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Author Biography

Farfán-Muñoz, Ivar Rodrigo, Universidad Nacional Mayor de San Marcos

Bachelor's degree in Business Administration, Master's degree in Business Management from the National University of San Marcos, Master's degree in Public Management from the University of the Pacific, and PhD candidate in Business Management at the National University of San Marcos, Public Manager, specializing in Financial Administration, Strategic Planning and Human Resources Management, Negotiation and Conflict Resolution, Logistics Processes, with 10 years of experience in national public entities, with achievements in the Implementation of Management Systems, Process Improvement and application of Agile Project Management, Government-to-Government Contracts, Tax-for-Works Management and Public-Private Partnerships, focused on organizational innovation with effective results linked to Digital Transformation and attitude change in employees.

How to Cite

Farfán-Muñoz, I. R. (2025). Knowledge Management and Organizational Performance in the Faculty of Engineering of a Peruvian University. Journal of Economic and Social Science Research, 5(4), 105-118. https://doi.org/10.55813/gaea/jessr/v5/n4/220

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