Journal of Economic and Social Science Research (ISSN 2953-6790) which is attached to the Editorial Grupo AEA, created with the aim of promoting scientific dissemination through the publication of original works with the use of systematic and controlled methods. The publications are in digital format of free and open access, of scientific nature, refereed by the editorial board and external review by expert peers, anonymously, using the "double-blind peer review" method, with a quarterly periodicity in which the works carried out in different areas of knowledge (Multidisciplinary) are made known.

Publication dates: Since the journal is published quarterly, four issues will be published each year, distributed as follows: in January (covering January to March); in April (covering April to June); in July (covering July to September); and in October (covering October to December).

Types of articles: The journal accepts submissions of the following types of contributions: (a) Original articles, (b) Review articles, (c) Conference papers, (d) Letters to the editor, (e) State of the art, and (f) Book reviews. All papers submitted must be unpublished, which implies that they must not have been published in whole or in part in any other medium, whether printed or digital, and cannot be under simultaneous consideration for other publications.

Vol. 5 No. 4 (2025): Global Transformations in Social Innovation and Economic Resilience

Contemporary processes of social and economic transformation demand strategies that combine innovation and resilience in the face of global uncertainty. This volume examines how social innovation articulates with economic sustainability to address challenges such as climate change, technological disruption, and structural inequalities. The contributions bring together interdisciplinary approaches that connect economics, social sciences, public policy, and technology, offering analytical frameworks and practical experiences that guide the construction of more inclusive, adaptive, and sustainable societies.

Published: 2025-10-31

Application of the SERVQUAL Model to Measure User Satisfaction in Healthcare Administration Services

DOI: https://doi.org/10.55813/gaea/jessr/v5/n4/214
Suco-Guerrero, Irina Isabel, Zambrano-Santos, Roberth Olmedo (Author)

1-17

Effect of organizational culture on the performance of flower farms in Cayambe and Pedro Moncayo

DOI: https://doi.org/10.55813/gaea/jessr/v5/n4/215
Toro-Añazco, Luis Eduardo, García-Aguilar, Juanita del Carmen (Author)

18-38

Predictive models to measure the efficiency of inclusive mathematical games in students of the educational unit 'Manuela Cañizares', Orellana

DOI: https://doi.org/10.55813/gaea/jessr/v5/n4/216
Bonilla-Vimos, Washington Ramiro, Logroño-Naranjo, Santiago Israel (Author)

39-52

State of emergency and internal armed conflict in Ecuador: a legal analysis of executive decree no. 111

DOI: https://doi.org/10.55813/gaea/jessr/v5/n4/217
Meza-Tuarez, Germania Mirella, Alvarado-Verdezoto, Juan Francisco (Author)

53-71

Virtual learning environments as a pedagogical strategy for accessibility and inclusion of students with physical disabilities

DOI: https://doi.org/10.55813/gaea/jessr/v5/n4/218
Quinga-Villa, Carlos Alfredo, Cabrera-Suarez, Christian Xavier, Medina-León, Alberto, Maqueira-Caraballo, Giceya de la Caridad (Author)

72-86

Managerial determinants of international proactivity and performance in ICT SMEs

DOI: https://doi.org/10.55813/gaea/jessr/v5/n4/210
Sandoval-Alvarez, Carlos (Author)

87-104

Knowledge Management and Organizational Performance in the Faculty of Engineering of a Peruvian University

DOI: https://doi.org/10.55813/gaea/jessr/v5/n4/220
Farfán-Muñoz, Ivar Rodrigo (Author)

105-118

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